This Policy was last modified on September 8, 2014.
1) Information Practices
2) Collection of Information
3) Use of Information
We use your Personal Information for the following purposes: for use in connection with Xencode software and services; to provide the services and customer support you request; to process your transactions and send notices about your transaction; to administer your account; to resolve disputes, collect fees and for troubleshooting; to administer and improve the Site and related services; to notify you of our products, services, promotional events or special offers that maybe of interest to you; to provide Internet security; and to meet legal requirements. We may work with our business partners who may perform certain functions on our behalf, such as sending email messages, managing data or hosting the Site. These business partners have access to your Personal Information only to the extent necessary to perform these specific functions and may not use it for any other purpose. Other than for the specific purposes set forth in this Policy, we will not disclose your Personal Information unless we obtain your prior consent or are legally required to do so. We may use third party advertising companies to place ads on the Site and to place our ads on other web sites. These companies may use Anonymous Information about your visits to this and other web sites to provide advertisements on the Site and other sites about goods and services that may be of interest to you. If the Company is involved in the sale of a substantial portion of its business assets, Anonymous or Personal Information maybe among the transferred assets.
4) Retention and Modification of Information
We retain Personal Information for as long as the information is relevant to our business purposes or until you request that we remove the data by contacting us at firstname.lastname@example.org. If you wish to update your Personal Information provided to us, please visit the Site and ask to have data removed through the feedback button.
5) E-mail Communications
When you send an email to us, you are communicating with Company electronically. You thereby consent to receive communications from Company electronically. Company will communicate with you by email or by posting notices on the Site. All agreements, notices, disclosures and other communications that Company provides to you electronically satisfy any legal requirement that such communications be in writing.
6) Privacy of Children
We encourage parents and guardians to be aware of and participate in their children's online activities. We strictly adhere to the Children's Online Privacy Protection Act and will not knowingly collect, use or disclose Personal Information from any child under the age of 13 in any manner that violates this law.
7) Your Opportunity to Opt-out of Promotional Email
In the event you do not wish to receive promotional email from us, follow the opt-out instructions contained within the body of any email message you receive.
When you visit the Site, we may passively collect certain information without your prior consent. Such information (collected in standard web server logs) may include your IP address, browser type, and web access times. Such passively collected information is used in standard web traffic analysis, in conjunction with demographic/aggregate analysis of collected user records.
We do not extract Personal Information during this process. Currently, we use both session and persistent cookies. Session cookies are used to maintain tracking of a user through an application and expire at the end of a web page visit. Persistent cookies do not expire at the end of the session. Persistent cookies are stored on your hard drive and read by your browser each time you visit the Site. Such cookies contain only a numeric session identifier. We use such information in the aggregate to understand which services and resources our visitors prefer and how those services and resources are used. We may share aggregate demographic/statistical information with third parties.
With most Internet browsers or other software, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Please refer to your browser instructions to learn more about these functions. If you reject cookies, functionality of the Site may be limited, and you may not be able to take advantage of many of the Site's features.
The Site may contain links to other sites on the Internet that are owned and operated by third parties. We are not responsible for the collection or use of your Personal or Anonymous Information at any third party sites. Therefore, the Company disclaims any liability for any third party's use of your Personal or Anonymous Information obtained through using a third party web site.
We have policies and procedures in place to protect the privacy and confidentiality of your Personal Information that we collect and maintain. All Personal Information is stored on secured servers, behind a firewall at a data center with access to data strictly controlled. We use Secure Sockets Layering (SSL) to encrypt your user passwords and personal credit information, including your credit card number and expiration date, before it travels over the Internet. Any unauthorized use of the Site may result in criminal and/or civil prosecution.
11) Contacting the Company
If you have any questions or comments about this Policy, please contact us by email at email@example.com or by postal mail at 5710 Paradise Drive, Suite 10, Corte Madera, California 94925-1213. Please provide a concise communication with complete information, including your contact information.